Effective Date: 12/26/2025

Welcome to Torchlight Report (“Torchlight,” “we,” “our,” or “us”). By accessing or using our website, services, reports, or communications (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Services.

1. Services Overview

Torchlight Report provides third‑party client feedback, experience insights, and reporting services designed for restoration companies. Our Services include human‑conducted interviews, structured reporting, and advisory insights. We do not provide legal, financial, HR, or regulatory compliance advice.

2. Eligibility

You must be at least 18 years old and capable of entering into a binding agreement to use our Services.

3. Use of the Website

You agree not to:

  • Misuse, interfere with, or disrupt the website or Services
  • Attempt to access restricted systems or data
  • Copy, resell, or exploit our content without written permission

All content on this website is owned by Torchlight Report or its licensors and is protected by intellectual property laws.

4. Client Responsibilities

Clients agree to:

  • Provide accurate business and contact information
  • Use Torchlight insights responsibly and ethically
  • Maintain confidentiality of reports where applicable

You understand that client feedback reflects subjective human opinions and experiences, not guaranteed outcomes.

5. Payments & Subscriptions

Fees, billing cycles, and service terms will be outlined in individual service agreements or proposals. Failure to pay may result in suspension or termination of Services.

6. Limitation of Liability

To the fullest extent permitted by law, Torchlight Report shall not be liable for indirect, incidental, consequential, or reputational damages arising from use of the Services. Our total liability shall not exceed the fees paid to us in the preceding 12 months.

7. Termination

We may suspend or terminate access to the Services for violation of these Terms or misuse of our platform.

8. Governing Law

These Terms are governed by the laws of the United States and the state in which Torchlight Report operates, without regard to conflict‑of‑law principles.

9. Changes to Terms

We may update these Terms periodically. Continued use of the Services constitutes acceptance of the revised Terms.

10. Contact

Questions regarding these Terms may be directed to: brian@billionairemakers.live

Privacy Policy

Effective Date: 12/26/2025

Torchlight Report respects your privacy and is committed to protecting your personal information.

1. Information We Collect

We may collect:

  • Contact information (name, email, phone number, company name)
  • Website usage data (cookies, IP address, analytics)
  • Client‑provided information necessary to deliver Services

2. How We Use Information

We use information to:

  • Deliver and improve Services
  • Communicate with clients and prospects
  • Generate anonymized insights and reports
  • Maintain security and compliance

3. Client Feedback Data

Feedback collected through phone interviews or surveys may be anonymized and aggregated for reporting and benchmarking. We do not sell client or homeowner data.

4. Data Sharing

We may share information with trusted service providers solely for operational purposes. We do not share data for advertising or resale.

5. Data Security

We use reasonable administrative and technical safeguards to protect information. However, no system is 100% secure.

6. Cookies & Analytics

Our website may use cookies and analytics tools to understand usage patterns and improve performance.

7. Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

8. Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted on this page.

Disclaimer

The information provided by Torchlight Report is for informational and operational insight purposes only.

1. No Professional Advice

Torchlight Report does not provide legal, financial, insurance, HR, or regulatory advice. Insights and recommendations are based on subjective client feedback and industry experience.

2. No Guaranteed Outcomes

Results may vary. Implementation of feedback does not guarantee increased revenue, reduced complaints, or improved reputation.

3. Third‑Party Independence

Torchlight Report operates as an independent third‑party feedback provider. Opinions expressed by clients are their own and do not necessarily reflect Torchlight’s views.

4. Use at Your Own Risk

You assume full responsibility for how you interpret and act on information provided through our Services.